Welcome to DexaStrong.com ("DexaStrong," "we," "us," or "our"). DexaStrong is operated by DexaFit Health, LLC, a subsidiary of DexaFit, Inc. References to "DexaFit" in these Terms include DexaFit, Inc., DexaFit Health, LLC, and their respective subsidiaries, affiliates, and successors (collectively, "DexaFit Entities").

These Terms of Service ("Terms") govern your access to and use of our website, digital content, and related services (collectively, the "Platform"). By using the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not access or use the Platform.

1. Nature of Services

DexaStrong is a marketing and information platform operated by DexaFit Health, LLC.

DexaStrong does not itself provide medical services, diagnostic testing, or clinical consultations. Instead, it connects users with independent third-party providers who perform services such as DEXA body composition and bone density scans, laboratory testing, or wellness consultations ("Third-Party Providers").

All scheduling, testing, interpretation, or consultations arranged through DexaStrong are provided exclusively by these Third-Party Providers, who are responsible for their own licenses, operations, and compliance. DexaStrong does not supervise, control, or guarantee any such services and disclaims all liability for them.

2. No Medical Advice

The content on DexaStrong.com—including articles, metrics, reports, recommendations, and communications—is for general wellness and educational purposes only. It is not medical advice and should not be used to diagnose, treat, or prevent any disease. Always consult a qualified healthcare professional before acting on any information from the Platform.

If you are experiencing a medical emergency, call 911 immediately.

3. Data Use and Rights

Privacy: Your data is handled as described in our Privacy Policy, incorporated by reference into these Terms.

Data Use Rights: By using DexaStrong, you grant DexaFit the right to use de-identified, aggregated, or anonymized data for product development, algorithm training, research, service enhancement, and internal analytics. DexaFit may use this data to improve user experience, support clinical studies, develop future commercial products, create research technologies, and develop products or technologies that may be licensed to third parties—all in de-identified form only, without any link to individual user identities.

Important: Personally identifiable information will never be sold, shared, or disclosed to third parties without your explicit consent, except as required by law or as described in our Privacy Policy. Only de-identified data that cannot be traced back to you individually may be used for the commercial and research purposes described above.

4. Third-Party Providers

When you purchase or schedule a service through DexaStrong:

• You are contracting directly with the Third-Party Provider that performs the service.

• Each provider's own terms, consent forms, and privacy policies apply to those services.

• DexaStrong is not a party to those transactions and does not practice medicine, review clinical data, or determine medical necessity.

• Any disputes, billing questions, or requests related to testing or consultations should be directed to the relevant Third-Party Provider.

Source of Metrics: All underlying physiological data (e.g., body composition, VO2 Max, bone density) are generated by third-party diagnostic devices such as those from Hologic, GE Healthcare, COSMED, and others. DexaStrong disclaims all responsibility for the accuracy, reliability, or calibration of such measurements, which are subject to the quality control and settings of each Third-Party Provider's equipment.

5. Eligibility and Account Registration

You must be at least 18 years old to use the Platform or schedule services. By using DexaStrong, you represent that you are legally able to enter into this agreement.

Some features may require account creation. You agree to:

• Provide accurate and current information;

• Maintain the confidentiality of your login credentials; and

• Notify DexaStrong of any unauthorized use.

DexaStrong reserves the right to suspend or terminate accounts for any misuse or violation of these Terms.

Electronic Communications: By providing your contact information, you consent to receive communications from us electronically, including emails, text messages, and phone calls for informational, service-related (e.g., appointment reminders, test results), and marketing purposes. You may opt out of marketing communications by emailing support@dexastrong.com with the subject line "OPT OUT" and your phone number, or by managing your communication preferences in your account settings. Note that withdrawing consent may limit access to certain Platform features. You cannot opt out of essential service-related communications.

6. Payments, Billing, and Refunds

Purchases made through DexaStrong may include fees collected on behalf of Third-Party Providers. All prices, descriptions, and promotions are subject to change without notice. Payments are processed through secure third-party payment processors. DexaStrong does not store payment card information.

Refund Policy:

• Within 7 days of purchase: Full refund to original payment method (processing fees may apply);

• Days 8–30: Store credit valid for DexaStrong.com purchases;

• After 30 days: No refunds or credits.

• Services purchased through Third-Party Providers may be subject to their specific refund policies. If a Third-Party Provider has no published refund policy, no refunds will be issued for completed services.

For subscription services with auto-renewal, you will be charged automatically unless you cancel before the renewal date. You can manage your subscription settings in your account or by contacting customer service. You are responsible for keeping your payment information current.

To initiate a refund or credit request, email billing@dexafit.com with proof of purchase within the applicable timeframe.

7. User Conduct

You agree not to:

• Use the Platform for unlawful or fraudulent purposes;

• Attempt to access data not intended for you;

• Copy, distribute, or modify Platform content without authorization;

• Upload harmful code or engage in disruptive activity;

• Misrepresent your identity or affiliation;

• Use bots, scrapers, or other automated tools to extract or access data;

• Interfere with or disrupt the functionality of the Platform;

• Violate or attempt to violate security measures;

• Transmit viruses, malware, or other harmful code;

• Engage in spamming or unsolicited communications to other users;

• Use the Platform in any way that could harm DexaFit Entities' reputation or operations.

Violation of this section may result in termination of access and potential legal action.

8. Intellectual Property

All content, design, text, images, software, and data on the Platform are owned or licensed by DexaFit Entities. You are granted a limited, personal, non-transferable license to access the Platform for personal, non-commercial purposes only. You may not reproduce, republish, sell, or exploit any part of the Platform without written permission.

Cookies and Tracking: Our Platform uses cookies and similar tracking technologies to enhance functionality, analyze usage, and provide personalized experiences. By using DexaStrong, you consent to our use of these technologies as described in our Privacy Policy. You can manage cookie preferences through your browser settings, though this may affect Platform functionality.

9. AI and Experimental Features

DexaStrong may include AI-generated insights, predictive analytics, or experimental wellness features. These features are provided on a non-diagnostic basis and are intended solely for educational or self-optimization purposes. Users agree to use these features with the understanding that they do not replace clinical testing or medical judgment. AI recommendations may not be suitable for all individuals and should be considered in consultation with healthcare professionals. Beta or experimental features may have limited functionality or reliability.

10. Platform Modifications and Availability

We reserve the right to modify, suspend, or discontinue any aspect of the Platform, services, or features at any time without notice. DexaStrong is not liable for any loss resulting from such changes or interruptions. Some features may be experimental or in beta testing phases.

11. Third-Party Links

The Platform may contain links to third-party websites or applications. DexaStrong is not responsible for their content, privacy practices, or terms of use. Your interactions with any third-party service are solely between you and that provider.

Force Majeure: DexaStrong will not be liable for any failure to perform or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, network failures, cyber attacks, or other unforeseeable circumstances.

12. Disclaimer of Warranties

THE PLATFORM AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."

DEXAFIT ENTITIES MAKE NO WARRANTIES OF ANY KIND—EXPRESS OR IMPLIED—INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

DEXAFIT ENTITIES DO NOT WARRANT THAT:

• THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE;

• INFORMATION WILL BE ACCURATE, COMPLETE, OR CURRENT; OR

• THIRD-PARTY SERVICES WILL MEET YOUR EXPECTATIONS.

13. Limitation of Liability

To the fullest extent permitted by law:

• DexaFit and their respective officers, directors, employees, agents, subsidiaries, and affiliates (collectively, "DexaFit Entities") are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or third-party services.

• DexaFit Entities' total aggregate liability for any claim shall not exceed the lesser of $500 or the total amount paid by you through the Platform in the 12 months preceding the claim.

Some jurisdictions do not allow limitations on certain damages; these limitations may not apply to you.

Data Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify affected users in accordance with applicable laws and our Privacy Policy, typically within 60 days of discovery.

14. Indemnification

You agree to indemnify, defend, and hold harmless DexaFit, and their respective officers, directors, employees, agents, subsidiaries, and affiliates from any claims, damages, or expenses (including attorneys' fees) arising from your:

• Violation of these Terms;

• Misuse of the Platform; or

• Interaction with Third-Party Providers.

15. Privacy

Your use of the Platform is subject to our Privacy Policy, which explains how we collect and use information. By using DexaStrong, you consent to those practices.

16. Changes to the Terms

DexaStrong may update these Terms at any time. The "Last Updated" date will reflect the latest revision. Material changes will be posted on the Platform with at least 30 days' notice. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Ohio, without regard to conflicts of law principles.

Arbitration Agreement: You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved by binding arbitration instead of in courts. You and DexaFit Entities are each waiving the right to a trial by jury or to participate in a class action.

Notice Requirement: Before filing for arbitration, the disputing party must send written notice to the other party describing the nature and basis of the claim and the specific relief sought. Notice to DexaStrong should be sent to:

DexaFit Health, LLC
(a subsidiary of DexaFit, Inc.)
3601 Minnesota Drive, Suite 515
Edina, MN 55435

If no resolution is reached within 30 days after notice is received, arbitration may commence.

Arbitration Process: Arbitration shall be conducted under the rules of the American Arbitration Association. Each party is responsible for their own costs and attorneys' fees, except where prohibited by law or where the arbitrator awards fees to the prevailing party.

Individual Capacity: You agree that claims may only be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

18. Severability

If any part of these Terms is deemed invalid or unenforceable, the remainder shall remain in full force and effect. Invalid provisions will be replaced with valid provisions that most closely approximate the original intent.

19. Assignment

You may not assign or transfer these Terms or your account without DexaStrong's prior written consent. DexaStrong may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements you enter into with DexaStrong, constitute the entire agreement between you and DexaFit Entities regarding your use of the Platform.

21. Summary of Key Disclaimers

• DexaStrong is not a healthcare provider and does not offer medical advice.

• All services are performed by independent third parties, not DexaStrong.

• Your use of the Platform signifies agreement to these Terms and acknowledgment that you assume full responsibility for your health decisions.

• DexaFit Entities may use de-identified data for research, product development, and commercial purposes as described in Section 3.

22. Contact Information

DexaFit Health, LLC
(a subsidiary of DexaFit, Inc.)
3601 Minnesota Drive, Suite 515
Edina, MN 55435

Email: support@dexastrong.com
Website: https://www.dexastrong.com